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24x7help.exe

24x7 Help

Crawler, LLC

The application 24x7help.exe, “24x7 Help Setup ” by Crawler has been detected as a potentially unwanted program by 6 anti-malware scanners. The program is a setup application that uses the Inno Setup installer. It is also typically executed from the user's temporary directory. The file has been seen being downloaded from www.24x7help.org.
Publisher:
Crawler, LLC   (signed by Crawler, LLC)

Product:
24x7 Help

Description:
24x7 Help Setup

Version:
2.1.0.39

MD5:
ed2deabe0bb658ba1b8ab8b73823525d

SHA-1:
518ff1ef3d6c5ef9ce9fa46390357b6dc60c387c

SHA-256:
32d761a539941b44115c6bf4d73189fcd3eff70dbabfd430077ee30754013243

Scanner detections:
6 / 68

Status:
Potentially unwanted

Analysis date:
4/19/2024 11:56:57 AM UTC  (today)

Scan engine
Detection
Engine version

Clam AntiVirus
Win.Adware.PCFixSpeed
0.98/19086

Dr.Web
riskware program Program.Unwanted.33
9.0.1.022

ESET NOD32
Win32/24x7Help.B potentially unwanted application
10.7.0.302.0

G Data
Win32.Application.Crawler
16.1.25

Malwarebytes
PUP.Optional.24x7Help.A
v2016.01.22.12

Reason Heuristics
PUP.Crawler.Installer (M)
16.1.22.0

File size:
1.7 MB (1,762,928 bytes)

Product version:
1.0.0.0

Copyright:
© Crawler, LLC

File type:
Executable application (Win32 EXE)

Installer:
Inno Setup

Language:
Language Neutral

Common path:
C:\users\{user}\appdata\local\temp\{random}.tmp\24x7help.exe

Digital Signature
Signed by:
Crawler, LLC

Authority:
VeriSign, Inc.

Valid from:
12/9/2010 7:00:00 PM

Valid to:
12/11/2013 6:59:59 PM

Subject:
CN="Crawler, LLC", OU=IT, OU=Digital ID Class 3 - Microsoft Software Validation v2, O="Crawler, LLC", L=Boca Raton, S=Florida, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
1535EDA3C8F2FED30D4497572760F240

File PE Metadata
Compilation timestamp:
6/19/1992 6:22:17 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
2.25

CTPH (ssdeep):
49152:G3Y+7RCVbzg9PBc9ThAPpniI1y/Us7Zd5WiFom5eNWv:G3bswBklAViI1y/17Zd5Rom5m+

Entry address:
0xC1C0

Entry point:
55, 8B, EC, 83, C4, A4, 53, 56, 57, 33, C0, 89, 45, C4, 89, 45, C0, 89, 45, A4, 89, 45, D0, 89, 45, C8, 89, 45, CC, 89, 45, D4, 89, 45, D8, 89, 45, EC, B8, C8, C0, 40, 00, E8, 60, 86, FF, FF, 33, C0, 55, 68, 85, C8, 40, 00, 64, FF, 30, 64, 89, 20, 33, D2, 55, 68, 41, C8, 40, 00, 64, FF, 32, 64, 89, 22, A1, 60, E6, 40, 00, E8, 5E, FD, FF, FF, E8, C9, F8, FF, FF, 8D, 55, EC, 33, C0, E8, 93, CA, FF, FF, 8B, 55, EC, B8, 8C, F0, 40, 00, E8, 0A, 77, FF, FF, 6A, 02, 6A, 00, 6A, 01, 8B, 0D, 8C, F0, 40, 00, B2, 01...
 
[+]

Entropy:
7.9766

Developed / compiled with:
Microsoft Visual C++

Code size:
46.5 KB (47,616 bytes)

The file 24x7help.exe has been seen being distributed by the following URL.

http://www.24x7help.org/dnl/config/.../24x7help.exe

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