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24x7help.exe

24x7 Help

Crawler, LLC

The application 24x7help.exe, “24x7 Help Setup ” by Crawler has been detected as a potentially unwanted program by 20 anti-malware scanners. The program is a setup application that uses the Inno Setup installer. It is also typically executed from an Internet Explorer cache folder. The file has been seen being downloaded from www.24x7help.org.
Publisher:
Crawler, LLC   (signed by Crawler, LLC)

Product:
24x7 Help

Description:
24x7 Help Setup

Version:
2.2.0.6

MD5:
aecefd93327fd5aff348dddc344121a8

SHA-1:
a8defaddc3df803371409d9ca54ebcf8d49829ad

SHA-256:
cd7e11e2f8f6310d0e4c035e9fc582dc0f1018214c148c8034e825e42f0835bc

Scanner detections:
20 / 68

Status:
Potentially unwanted

Analysis date:
4/19/2024 5:28:59 PM UTC  (today)

Scan engine
Detection
Engine version

Lavasoft Ad-Aware
Trojan.Generic.11659512
373

Agnitum Outpost
Riskware.Agent
7.1.1

Baidu Antivirus
Adware.Win32.Crawler
4.0.3.16127

Bitdefender
Trojan.Generic.11659512
1.0.20.135

Bkav FE
W32.HfsAdware
1.3.0.6379

Clam AntiVirus
Win.Adware.PCFixSpeed
0.98/21411

Dr.Web
Program.Unwanted.304
9.0.1.027

Emsisoft Anti-Malware
Trojan.Generic.11659512
8.16.01.27.04

ESET NOD32
Win32/24x7Help.B potentially unwanted (variant)
10.11635

Fortinet FortiGate
Riskware/RAdmin
1/27/2016

F-Secure
Trojan.Generic.11659512
11.2016-27-01_4

G Data
Win32.Application.Crawler
16.1.25

K7 AntiVirus
Unwanted-Program
13.203.15931

Kaspersky
not-a-virus:RemoteAdmin.Win32.RAdmin
14.0.0.752

Malwarebytes
PUP.Optional.24x7Help.A
v2016.01.27.04

McAfee
Artemis!9ADB5F05F3A5
5600.6507

nProtect
Trojan.Generic.11659512
14.10.07.01

Panda Antivirus
Trj/OCJ.F
16.01.27.04

Reason Heuristics
PUP.Crawler.Installer (M)
16.1.27.16

Trend Micro House Call
Suspicious_GEN.F47V0214
7.2.27

File size:
1.7 MB (1,761,272 bytes)

Product version:
1.0.0.0

Copyright:
© Crawler, LLC

File type:
Executable application (Win32 EXE)

Installer:
Inno Setup

Language:
Language Neutral

Common path:
C:\users\{user}\appdata\local\microsoft\windows\temporary internet files\content.ie5\{random}\24x7help.exe

Digital Signature
Signed by:
Crawler, LLC

Authority:
VeriSign, Inc.

Valid from:
11/26/2013 6:00:00 PM

Valid to:
1/25/2017 5:59:59 PM

Subject:
CN="Crawler, LLC", OU=Digital ID Class 3 - Microsoft Software Validation v2, O="Crawler, LLC", L=Boca Raton, S=Florida, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
48E3A7F6CBA47D0C3FCD17CF81AB3F76

File PE Metadata
Compilation timestamp:
6/19/1992 5:22:17 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
2.25

CTPH (ssdeep):
24576:+Ah0LjjzffDnBaa7i9aA8w5go6guZM0xZ/V5bUf2/8iFoerh57yflwt8a7:ts1+Ew5gquZMAZd5WiFom5eNW

Entry address:
0xC1C0

Entry point:
55, 8B, EC, 83, C4, A4, 53, 56, 57, 33, C0, 89, 45, C4, 89, 45, C0, 89, 45, A4, 89, 45, D0, 89, 45, C8, 89, 45, CC, 89, 45, D4, 89, 45, D8, 89, 45, EC, B8, C8, C0, 40, 00, E8, 60, 86, FF, FF, 33, C0, 55, 68, 85, C8, 40, 00, 64, FF, 30, 64, 89, 20, 33, D2, 55, 68, 41, C8, 40, 00, 64, FF, 32, 64, 89, 22, A1, 60, E6, 40, 00, E8, 5E, FD, FF, FF, E8, C9, F8, FF, FF, 8D, 55, EC, 33, C0, E8, 93, CA, FF, FF, 8B, 55, EC, B8, 8C, F0, 40, 00, E8, 0A, 77, FF, FF, 6A, 02, 6A, 00, 6A, 01, 8B, 0D, 8C, F0, 40, 00, B2, 01...
 
[+]

Entropy:
7.9766

Developed / compiled with:
Microsoft Visual C++

Code size:
46.5 KB (47,616 bytes)

The file 24x7help.exe has been seen being distributed by the following URL.

http://www.24x7help.org/dnl/config/.../24x7help.exe

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