24x7help.exe

24x7 Help

Crawler, LLC

The application 24x7help.exe, “24x7 Help Setup ” by Crawler has been detected as a potentially unwanted program by 1 anti-malware scanner with very strong indications that the file is a potential threat. The program is a setup application that uses the Inno Setup installer. The file has been seen being downloaded from www.24x7help.org.
Publisher:
PCRx.com, LLC   (signed by Crawler, LLC)

Product:
24x7 Help

Description:
24x7 Help Setup

Version:
1.0.0.13

MD5:
9eecf867e6d7c125b6b9c125e487144d

SHA-1:
abf098a17951f0f8c7441eb963c81d78a1d6f2e0

Scanner detections:
1 / 68

Status:
Potentially unwanted

Note:
Our current pool of anti-malware engines have not currently detected this file, however based on our own detection heuristics we feel that this file is unwanted.

Analysis date:
4/19/2024 7:30:59 PM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP.Crawler.PCRx.Installer (M)
15.8.12.15

File size:
1.3 MB (1,345,336 bytes)

Product version:
1.0.0.0

Copyright:
© PCRx.com, LLC

File type:
Executable application (Win32 EXE)

Installer:
Inno Setup

Language:
Language Neutral

Common path:
C:\Documents and Settings\{user}\Local settings\temp\{random}.tmp\24x7help.exe

Digital Signature
Signed by:

Authority:
VeriSign, Inc.

Valid from:
12/9/2010 7:00:00 PM

Valid to:
12/11/2013 6:59:59 PM

Subject:
CN="Crawler, LLC", OU=IT, OU=Digital ID Class 3 - Microsoft Software Validation v2, O="Crawler, LLC", L=Boca Raton, S=Florida, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
1535EDA3C8F2FED30D4497572760F240

File PE Metadata
Compilation timestamp:
6/19/1992 6:22:17 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
2.25

CTPH (ssdeep):
24576:JT58h0RJ2EemfVH2R4TygYQHaR0eITyvYMNZQ2yCOaOsplvvub2:Jd8YdHpv9HafITyAMNiCOa/dF

Entry address:
0xC730

Entry point:
55, 8B, EC, 83, C4, A4, 53, 56, 57, 33, C0, 89, 45, C4, 89, 45, C0, 89, 45, A4, 89, 45, D0, 89, 45, C8, 89, 45, CC, 89, 45, D4, 89, 45, D8, 89, 45, EC, B8, 38, C6, 40, 00, E8, 14, 85, FF, FF, 33, C0, 55, 68, FA, CD, 40, 00, 64, FF, 30, 64, 89, 20, 33, D2, 55, 68, B6, CD, 40, 00, 64, FF, 32, 64, 89, 22, A1, 60, E6, 40, 00, E8, 36, FD, FF, FF, E8, 89, F8, FF, FF, 8D, 55, EC, 33, C0, E8, 03, CA, FF, FF, 8B, 55, EC, B8, 8C, F0, 40, 00, E8, 3E, 75, FF, FF, 6A, 02, 6A, 00, 6A, 01, 8B, 0D, 8C, F0, 40, 00, B2, 01...
 
[+]

Entropy:
7.9633

Developed / compiled with:
Microsoft Visual C++

Code size:
48 KB (49,152 bytes)

The file 24x7help.exe has been seen being distributed by the following URL.

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