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easysupport.exe

Support.com, Inc.

The program is a setup application that uses the NSIS (Nullsoft Scriptable Install System) installer. The file has been seen being downloaded from officedepot.support.com.
Publisher:
Support.com, Inc.  (signed and verified)

MD5:
7f5579626d60e1abab7f3d4c6f6751c8

SHA-1:
2e3567baa175bdbc4e394e342504f3b4476e1c74

SHA-256:
c593d14b94283f29dce3ecaa65faefa13b7cc30dd1e77c4500e92e2b8a4a23f1

Scanner detections:
1 / 68

Status:
Inconclusive  (not enough data for an accurate detection)

Analysis date:
4/24/2024 10:12:01 AM UTC  (today)

Scan engine
Detection
Engine version

Dr.Web
Program.Unwanted.914
9.0.1.0288

File size:
7.6 MB (8,010,480 bytes)

File type:
Executable application (Win32 EXE)

Installer:
NSIS (Nullsoft Scriptable Install System)

Common path:
C:\Program Files\office depot pc support agent\downloads\easysupport.exe

Digital Signature
Signed by:
Support.com, Inc.

Authority:
VeriSign, Inc.

Valid from:
7/7/2013 5:00:00 PM

Valid to:
8/6/2016 4:59:59 PM

Subject:
CN="Support.com, Inc.", OU=Digital ID Class 3 - Microsoft Software Validation v2, O="Support.com, Inc.", L=Redwood City, S=California, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
50792D131D6F0F903215C1CC2326A50C

File PE Metadata
Compilation timestamp:
12/5/2009 2:50:41 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
6.0

CTPH (ssdeep):
196608:Y71CHbPXaOkT1Buw5ttCQ0q8Zu4mc4km1GEXgQ:Y7UHb/NWuw5L0HoByMdgQ

Entry address:
0x30CB

Entry point:
81, EC, 80, 01, 00, 00, 53, 55, 56, 33, DB, 57, 89, 5C, 24, 18, C7, 44, 24, 10, 60, 91, 40, 00, 33, F6, C6, 44, 24, 14, 20, FF, 15, 30, 70, 40, 00, 68, 01, 80, 00, 00, FF, 15, B0, 70, 40, 00, 53, FF, 15, 7C, 72, 40, 00, 6A, 08, A3, 38, 3F, 42, 00, E8, F1, 2B, 00, 00, A3, 84, 3E, 42, 00, 53, 8D, 44, 24, 34, 68, 60, 01, 00, 00, 50, 53, 68, 30, F4, 41, 00, FF, 15, 58, 71, 40, 00, 68, 54, 91, 40, 00, 68, 80, 36, 42, 00, E8, A4, 28, 00, 00, FF, 15, AC, 70, 40, 00, BF, 00, 90, 42, 00, 50, 57, E8, 92, 28, 00, 00...
 
[+]

Entropy:
7.9887

Packer / compiler:
Nullsoft install system v2.x

Code size:
22.5 KB (23,040 bytes)

The file easysupport.exe has been seen being distributed by the following URL.

https://officedepot.support.com/.../OfficeDepot_PCSupportAgentHome.exe

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