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sprtsvc.exe

SupportSoft sprtsvc

SupportSoft, Inc.

It runs as a windows Service named “SupportSoft Sprocket Service (verizondm)”.
Publisher:
SupportSoft, Inc.  (signed and verified)

Product:
SupportSoft sprtsvc

Description:
SupportSoft Agent Service

Version:
7.0.1871.0

MD5:
9be42e99bbd5461f1f94fe39fee2e6f5

SHA-1:
4b9cfdd5ce73ade4ac158b50c7176417b123597a

SHA-256:
0688bf6e39a28ebad339a1b0fe5c2e44bab23caae1d9e8a05e9629d9b37d6027

Scanner detections:
0 / 68

Status:
Clean (as of last analysis)

Analysis date:
4/24/2024 10:20:58 PM UTC  (today)

File size:
201.3 KB (206,120 bytes)

Product version:
7.0.1871.0

Copyright:
Copyright 1997-2009 SupportSoft

File type:
Executable application (Win32 EXE)

Language:
English (United States)

Common path:
C:\Program Files\verizondm\bin\sprtsvc.exe

Digital Signature
Signed by:
SupportSoft, Inc.

Authority:
VeriSign, Inc.

Valid from:
3/29/2009 8:00:00 PM

Valid to:
4/12/2012 7:59:59 PM

Subject:
CN="SupportSoft, Inc.", OU=Digital ID Class 3 - Microsoft Software Validation v2, O="SupportSoft, Inc.", L=Redwood City, S=California, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2004 CA, OU=Terms of use at https://www.verisign.com/rpa (c)04, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
2AD2155728355F86BD1C5F93FCC34218

File PE Metadata
Compilation timestamp:
6/28/2009 9:37:46 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
6.0

Entry address:
0x182C1

Entry point:
55, 8B, EC, 6A, FF, 68, 90, 55, 42, 00, 68, 80, 7D, 41, 00, 64, A1, 00, 00, 00, 00, 50, 64, 89, 25, 00, 00, 00, 00, 83, EC, 58, 53, 56, 57, 89, 65, E8, FF, 15, 80, 51, 42, 00, 33, D2, 8A, D4, 89, 15, D8, 14, 43, 00, 8B, C8, 81, E1, FF, 00, 00, 00, 89, 0D, D4, 14, 43, 00, C1, E1, 08, 03, CA, 89, 0D, D0, 14, 43, 00, C1, E8, 10, A3, CC, 14, 43, 00, 6A, 01, E8, C1, 5D, 00, 00, 59, 85, C0, 75, 08, 6A, 1C, E8, C3, 00, 00, 00, 59, E8, 8B, 4D, 00, 00, 85, C0, 75, 08, 6A, 10, E8, B2, 00, 00, 00, 59, 33, F6, 89, 75...
 
[+]

Entropy:
6.1597

Developed / compiled with:
Microsoft Visual C++ v6.0

Code size:
144 KB (147,456 bytes)

Service
Display name:
SupportSoft Sprocket Service (verizondm)

Service name:
sprtsvc_verizondm

Description:
SupportSoft Sprocket Service

Type:
Win32OwnProcess, InteractiveProcess


The file sprtsvc.exe has been discovered within the following programs.

My O2  by Telefonica O2
About 2% of users remove it
Supportassistenten  by TeliaSonera Sverige AB
www.telia.se
About 3% of users remove it
TalkTalk Support Centre  by TalkTalk
TalkTalk.net
About 4% of users remove it
 
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