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24x7desk.dll

Crawler, LLC

The module 24x7desk.dll by Crawler has been detected as a potentially unwanted program by 1 anti-malware scanner with very strong indications that the file is a potential threat. This file is typically installed with the program 24x7 Help by PCRx.com, LLC which is a potentially unwanted software program.
Publisher:
Crawler, LLC  (signed and verified)

Version:
1, 0, 0, 145

MD5:
6772588cb10073bc7b72dcd542a6689b

SHA-1:
fb37c525cefba2f6455739cc40499f797a57ff45

SHA-256:
13fc3565ecd9c731882a43ff27a5ec7a0242ef93da6fbd24a5443af0517d5b3c

Scanner detections:
1 / 68

Status:
Potentially unwanted

Note:
Our current pool of anti-malware engines have not currently detected this file, however based on our own detection heuristics we feel that this file is unwanted.

Analysis date:
4/27/2024 1:09:34 AM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP.Crawler (M)
16.2.14.10

File size:
112.1 KB (114,840 bytes)

Product version:
1.0.0.0

File type:
Dynamic link library (Win32 DLL)

Language:
English (United States)

Common path:
C:\Program Files\24x7help\24x7desk.dll

Digital Signature
Signed by:
Crawler, LLC

Authority:
VeriSign, Inc.

Valid from:
12/9/2010 6:00:00 PM

Valid to:
12/11/2013 5:59:59 PM

Subject:
CN="Crawler, LLC", OU=IT, OU=Digital ID Class 3 - Microsoft Software Validation v2, O="Crawler, LLC", L=Boca Raton, S=Florida, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
1535EDA3C8F2FED30D4497572760F240

Registration
CLSID:
{865D7100-82C7-42F4-9C06-860DEC0871B2}

COM registered:
Yes

File PE Metadata
Compilation timestamp:
7/31/2012 5:49:51 AM

OS version:
5.1

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
10.0

CTPH (ssdeep):
3072:lparHZOGpRXuc+0hrmYN6wvTGAYNX8Att:eTpRXuvIJEwvTGAatt

Entry address:
0x3798

Entry point:
8B, FF, 55, 8B, EC, 83, 7D, 0C, 01, 75, 05, E8, 91, 35, 00, 00, FF, 75, 08, 8B, 4D, 10, 8B, 55, 0C, E8, EC, FE, FF, FF, 59, 5D, C2, 0C, 00, 8B, FF, 55, 8B, EC, 81, EC, 28, 03, 00, 00, A3, D0, 30, 01, 10, 89, 0D, CC, 30, 01, 10, 89, 15, C8, 30, 01, 10, 89, 1D, C4, 30, 01, 10, 89, 35, C0, 30, 01, 10, 89, 3D, BC, 30, 01, 10, 66, 8C, 15, E8, 30, 01, 10, 66, 8C, 0D, DC, 30, 01, 10, 66, 8C, 1D, B8, 30, 01, 10, 66, 8C, 05, B4, 30, 01, 10, 66, 8C, 25, B0, 30, 01, 10, 66, 8C, 2D, AC, 30, 01, 10, 9C, 8F, 05, E0, 30...
 
[+]

Entropy:
6.6227

Code size:
46 KB (47,104 bytes)

The file 24x7desk.dll has been discovered within the following program.

24x7 Help  by PCRx.com, LLC
Publisher's description - “24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away.”
www.24x7Help.org
70% remove it
 
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