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24x7help.exe

24x7 Help

Crawler, LLC

The application 24x7help.exe, “24x7 Help Setup ” by Crawler has been detected as a potentially unwanted program by 9 anti-malware scanners. The program is a setup application that uses the Inno Setup installer. The file has been seen being downloaded from www.24x7help.org.
Publisher:
Crawler, LLC   (signed by Crawler, LLC)

Product:
24x7 Help

Description:
24x7 Help Setup

Version:
2.2.0.6

MD5:
45d42136971ba226bc65b38f7192267f

SHA-1:
85debd17e83fb69842999947c1869ffaab6c7474

SHA-256:
bfd9bf7228fb3e591df10fe7490d9ae6470419cb478bdf948b0e2fe0bc615146

Scanner detections:
9 / 68

Status:
Potentially unwanted

Analysis date:
4/26/2024 4:15:37 PM UTC  (today)

Scan engine
Detection
Engine version

Baidu Antivirus
Trojan.Win32.24x7Help
4.0.3.15112

Clam AntiVirus
Win.Adware.PCFixSpeed
0.98/21411

Dr.Web
Program.Unwanted.45
9.0.1.012

ESET NOD32
Win32/24x7Help (variant)
9.10656

K7 AntiVirus
Unwanted-Program
13.185.13866

Malwarebytes
PUP.Optional.24x7Help.A
v2015.01.12.03

McAfee
Artemis!8C13876CF24D
5600.6888

Reason Heuristics
PUP.Installer.Crawler.I
15.1.12.3

Trend Micro House Call
TROJ_GEN.F47V1217
7.2.12

File size:
1.8 MB (1,888,128 bytes)

Product version:
1.0.0.0

Copyright:
© Crawler, LLC

File type:
Executable application (Win32 EXE)

Installer:
Inno Setup

Language:
Language Neutral

Common path:
C:\users\{user}\appdata\local\microsoft\windows\inetcache\content.ie5\39i5z6mz\24x7help.exe

Digital Signature
Signed by:
Crawler, LLC

Authority:
VeriSign, Inc.

Valid from:
11/27/2013 10:00:00 AM

Valid to:
1/26/2017 9:59:59 AM

Subject:
CN="Crawler, LLC", OU=Digital ID Class 3 - Microsoft Software Validation v2, O="Crawler, LLC", L=Boca Raton, S=Florida, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
48E3A7F6CBA47D0C3FCD17CF81AB3F76

File PE Metadata
Compilation timestamp:
6/20/1992 8:22:17 AM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
2.25

CTPH (ssdeep):
49152:wHtRSS/K8Sz2tg4BElORc6yBnWKZd5WiFom5eNW:wNR7/K8vjdsn9Zd5Rom5m

Entry address:
0xC1C0

Entry point:
55, 8B, EC, 83, C4, A4, 53, 56, 57, 33, C0, 89, 45, C4, 89, 45, C0, 89, 45, A4, 89, 45, D0, 89, 45, C8, 89, 45, CC, 89, 45, D4, 89, 45, D8, 89, 45, EC, B8, C8, C0, 40, 00, E8, 60, 86, FF, FF, 33, C0, 55, 68, 85, C8, 40, 00, 64, FF, 30, 64, 89, 20, 33, D2, 55, 68, 41, C8, 40, 00, 64, FF, 32, 64, 89, 22, A1, 60, E6, 40, 00, E8, 5E, FD, FF, FF, E8, C9, F8, FF, FF, 8D, 55, EC, 33, C0, E8, 93, CA, FF, FF, 8B, 55, EC, B8, 8C, F0, 40, 00, E8, 0A, 77, FF, FF, 6A, 02, 6A, 00, 6A, 01, 8B, 0D, 8C, F0, 40, 00, B2, 01...
 
[+]

Entropy:
7.9793

Developed / compiled with:
Microsoft Visual C++

Code size:
46.5 KB (47,616 bytes)

The file 24x7help.exe has been seen being distributed by the following URL.

http://www.24x7help.org/dnl/config/.../24x7help.exe

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