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App24x7Help.exe

24x7Help

Crawler, LLC

The application App24x7Help.exe by Crawler has been detected as a potentially unwanted program by 9 anti-malware scanners. It is set to automatically execute when any user logs into Windows (through the local user run registry setting) with the name ‘24x7HELP’.
Publisher:
Crawler, LLC  (signed and verified)

Product:
24x7Help

Version:
2.1.0.39

MD5:
b14370ac22ed35942b153d367aed9658

SHA-1:
a682a0f85b69590e420782fb2697944684a26c11

SHA-256:
5a4676eee96d504e9032498cfd1fedb0d0512d55dd622bf7c6a0ef77eab80f47

Scanner detections:
9 / 68

Status:
Potentially unwanted

Analysis date:
4/26/2024 4:08:00 AM UTC  (today)

Scan engine
Detection
Engine version

AVG
Generic
2017.0.2833

Baidu Antivirus
Trojan.Win32.24x7Help
4.0.3.16214

Bkav FE
W32.HfsAdware
1.3.0.6979

Dr.Web
Program.Unwanted.340
9.0.1.045

ESET NOD32
Win32/24x7Help (variant)
10.9056

Fortinet FortiGate
Riskware/24x7Help
2/14/2016

Reason Heuristics
PUP.Crawler (M)
16.2.14.23

SUPERAntiSpyware
Adware.24x7Help/Variant
9323

Trend Micro House Call
Suspicious_GEN.F47V1107
7.2.45

File size:
1.8 MB (1,887,824 bytes)

Product version:
2.1.0.0

Copyright:
© Crawler, LLC

Original file name:
App24x7Help.exe

File type:
Executable application (Win32 EXE)

Language:
English (United States)

Common path:
C:\Program Files\24x7help\app24x7help.exe

Digital Signature
Signed by:
Crawler, LLC

Authority:
VeriSign, Inc.

Valid from:
12/10/2010 1:00:00 AM

Valid to:
12/12/2013 12:59:59 AM

Subject:
CN="Crawler, LLC", OU=IT, OU=Digital ID Class 3 - Microsoft Software Validation v2, O="Crawler, LLC", L=Boca Raton, S=Florida, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
1535EDA3C8F2FED30D4497572760F240

File PE Metadata
Compilation timestamp:
10/30/2013 3:05:57 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
2.25

CTPH (ssdeep):
24576:Y6EaDhwfssElf+OAjTXeh7guNCW/fDAhwPXQhYJP0AJZTRJh07zfUjyfUjgFVZyu:Y6kgoSTCVh0gCJckTRJkzwywpGj

Entry address:
0x111FC0

Entry point:
55, 8B, EC, 83, C4, F0, B8, 70, FC, 50, 00, E8, 8C, 50, EF, FF, E8, FF, D5, FF, FF, E8, 8E, 2A, EF, FF, 8B, C0, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 02, 8D, 40, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 32, 13, 8B, C0, 02, 00, 8B, C0, 00, 8D, 40, 00, 00, 8D, 40, 00, 00, 8D, 40, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00...
 
[+]

Developed / compiled with:
Microsoft Visual C++

Code size:
1.1 MB (1,115,136 bytes)

Startup File (All Users Run)
Registry location:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Name:
24x7HELP

Command:
"C:\Program Files\24x7help\app24x7help.exe" \startup


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