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fldesktophelpinstall.exe

BT Desktop Help

British Telecommunications Plc

The program is a setup application that uses the NSIS (Nullsoft Scriptable Install System) installer. This is installed with BT Desktop Help. The file has been seen being downloaded from pbttbc.bt.motive.com.
Publisher:
Motive, Inc.  (signed by British Telecommunications Plc)

Product:
BT Desktop Help

Version:
12.11.00.01

MD5:
f91f4aaf081aab36c352079c3d1d8a1b

SHA-1:
a6be773d79c8f799800c14310edf146e72fade0c

SHA-256:
3fac17a797dde4613d90f4b4e9456594f28004830bf6242f3ef7ee9f0e77e921

Scanner detections:
0 / 68

Status:
Clean (as of last analysis)

Analysis date:
4/23/2024 3:12:06 PM UTC  (today)

File size:
353.4 KB (361,920 bytes)

Product version:
12.11.00.01C

Copyright:
© Motive, Inc.

File type:
Executable application (Win32 EXE)

Installer:
NSIS (Nullsoft Scriptable Install System)

Language:
Language Neutral

Common path:
C:\users\{user}\downloads\fldesktophelpinstall.exe

Digital Signature
Signed by:
British Telecommunications Plc

Authority:
VeriSign, Inc.

Valid from:
2/7/2012 12:00:00 AM

Valid to:
2/6/2014 11:59:59 PM

Subject:
CN=British Telecommunications Plc, OU=BT Advanced Communcations Engineering, OU=Digital ID Class 3 - Microsoft Software Validation v2, O=British Telecommunications Plc, L=Ipswich, S=Suffolk, C=GB

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
592DD3B628CC09250447137DCA767422

File PE Metadata
Compilation timestamp:
12/5/2009 10:50:46 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
6.0

CTPH (ssdeep):
6144:wsd1k7pZsJTb9DdxcJaDTmxCNPqCXULJq/PFaPChuPOYIbmfUD5N2gcz5:F1i4b9Ddl3DYA/PwKh6OYEz5Mgm

Entry address:
0x323C

Entry point:
81, EC, 80, 01, 00, 00, 53, 55, 56, 33, DB, 57, 89, 5C, 24, 18, C7, 44, 24, 10, 30, 91, 40, 00, 33, F6, C6, 44, 24, 14, 20, FF, 15, 30, 70, 40, 00, 68, 01, 80, 00, 00, FF, 15, B4, 70, 40, 00, 53, FF, 15, 7C, 72, 40, 00, 6A, 08, A3, 58, 3F, 42, 00, E8, 09, 2C, 00, 00, A3, A4, 3E, 42, 00, 53, 8D, 44, 24, 34, 68, 60, 01, 00, 00, 50, 53, 68, 58, F4, 41, 00, FF, 15, 58, 71, 40, 00, 68, B8, 91, 40, 00, 68, A0, 36, 42, 00, E8, BC, 28, 00, 00, FF, 15, B0, 70, 40, 00, BF, 00, 90, 42, 00, 50, 57, E8, AA, 28, 00, 00...
 
[+]

Entropy:
7.9108

Packer / compiler:
Nullsoft install system v2.x

Code size:
23 KB (23,552 bytes)

The file fldesktophelpinstall.exe has been discovered within the following program.

BT Desktop Help  by British Telecommunications Plc.
Publisher's description - “BT Desktop Help is a powerful tool included as part of your Broadband package that can help you get the best from your computer, broadband and email. When problems arise, it can quickly get you up and running again. BT Desktop Help is compatible with most Windows PCs and laptops.”
bt.custhelp.com/app/answers/detail/a_id/12941/~/bt-desktop-help
22% remove it
 
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The file fldesktophelpinstall.exe has been seen being distributed by the following URL.

http://pbttbc.bt.motive.com:3081/motivedocs/.../FlDesktopHelpInstall.exe

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