help5504.exe

HelpDesk VNC

Localloop, Inc.

The application help5504.exe, “HDVNC Remote Support Setup” by Localloop has been detected as a potentially unwanted program by 5 anti-malware scanners. This is a setup and installation application and has been known to bundle potentially unwanted software.
Publisher:
Your Tech Solutions INC  (signed by Localloop, Inc.)

Product:
HelpDesk VNC

Description:
HDVNC Remote Support Setup

Version:
4, 24, 0, 0

MD5:
db4898622a3f7fb25345c57bcd3d7d81

SHA-1:
b34851c46e39ecfef9010367d5e3590b413ad338

SHA-256:
eea5193844adf5554921e075b863d50d06e3c94af0f57ad33fcca47d30c8e5e2

Scanner detections:
5 / 68

Status:
Potentially unwanted

Analysis date:
2/7/2026 2:54:54 PM UTC  (today)

Scan engine
Detection
Engine version

avast!
Win32:Evo-gen [Susp]
2014.9-170315

ESET NOD32
Win32/RiskWare.RemoteHelp (variant)
11.14050

Qihoo 360 Security
Win32/Trojan.97a
1.0.0.1120

Rising Antivirus
RiskWare.RemoteHelp!8.113D-M1qO5PSniYO (cloud)
23.00.65.17313

Zillya! Antivirus
Tool.RemoteHelp.Win32.1
2.0.0.3033

File size:
303.9 KB (311,192 bytes)

Product version:
4, 24, 0, 0

Copyright:
Copyright (C) 2004-2008 Your Tech Solutions INC

Original file name:
help.exe

File type:
Executable application (Win32 EXE)

Language:
English (United States)

Common path:
C:\users\{user}\downloads\help5504.exe

Digital Signature
Signed by:

Authority:
COMODO CA Limited

Valid from:
2/9/2016 7:00:00 PM

Valid to:
2/9/2017 6:59:59 PM

Subject:
CN="Localloop, Inc.", O="Localloop, Inc.", STREET=3015 Heritage Road, STREET=Suite 3, L=Milledgeville, S=GA, PostalCode=31061, C=US

Issuer:
CN=COMODO RSA Code Signing CA, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB

Serial number:
008262E5614A67A643C1758E04C3B8EECB

File PE Metadata
Compilation timestamp:
9/17/2009 12:16:02 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
6.0

Entry address:
0x1CF70

Entry point:
60, BE, 00, 30, 41, 00, 8D, BE, 00, E0, FE, FF, 57, EB, 0B, 90, 8A, 06, 46, 88, 07, 47, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 72, ED, B8, 01, 00, 00, 00, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 11, C0, 01, DB, 73, EF, 75, 09, 8B, 1E, 83, EE, FC, 11, DB, 73, E4, 31, C9, 83, E8, 03, 72, 0D, C1, E0, 08, 8A, 06, 46, 83, F0, FF, 74, 74, 89, C5, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 11, C9, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 11, C9, 75, 20, 41, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB...
 
[+]

Entropy:
7.9764

Packer / compiler:
UPX v0.89.6 - v1.02 / v1.05 -v1.24

Code size:
44 KB (45,056 bytes)

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