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InstantSupport.exe

InstantSupport

Installer Technology Co.

The executable InstantSupport.exe, “InstantSupport Tray Window” has been detected as malware by 1 anti-virus scanner. It is set to automatically execute when any user logs into Windows (through the local user run registry setting) with the name ‘InstantSupport’.
Publisher:
Installer Technology  (signed by Installer Technology Co.)

Product:
InstantSupport

Description:
InstantSupport Tray Window

Version:
1.0.28.9

MD5:
cf8685bf33149690eb16781b82654285

SHA-1:
ca2f266d3d66602a04fdce7fa3c5e4710986199f

SHA-256:
cf1e4450d6e22b1c441b2aece57aea4e855b74fac6481146c2436ac2b62576c5

Scanner detections:
1 / 68

Status:
Malware

Analysis date:
5/5/2024 5:12:13 PM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP (M)
17.3.13.14

File size:
4.9 MB (5,175,440 bytes)

Product version:
1.0.28.9

Copyright:
Copyright Installer Technology 2015

Original file name:
InstantSupport.exe

File type:
Executable application (Win32 EXE)

Language:
English (United States)

Common path:
C:\Program Files\instantsupport\instantsupport.exe

Digital Signature
Signed by:
Installer Technology Co.

Authority:
COMODO CA Limited

Valid from:
9/27/2016 8:00:00 PM

Valid to:
9/28/2017 7:59:59 PM

Subject:
CN=Installer Technology Co., O=Installer Technology Co., STREET=407 lincoln road, L=miami beach, S=florida, PostalCode=33139, C=US

Issuer:
CN=COMODO RSA Code Signing CA, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB

Serial number:
1B58BBA81BB22C023967D6D579B294FC

File PE Metadata
Compilation timestamp:
10/10/2016 7:17:21 AM

OS version:
5.1

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
11.0

Entry address:
0x13F130

Entry point:
E8, BC, 8E, 00, 00, E9, 7F, FE, FF, FF, 3B, 0D, C0, CF, 5C, 00, 75, 02, F3, C3, E9, 90, 23, 00, 00, 51, C7, 01, C0, 6B, 59, 00, E8, 57, 94, 00, 00, 59, C3, 55, 8B, EC, 8D, 41, 09, 50, 8B, 45, 08, 83, C0, 09, 50, E8, B6, 93, 00, 00, F7, D8, 59, 1B, C0, 59, 40, 5D, C2, 04, 00, 55, 8B, EC, 56, 8B, F1, E8, C9, FF, FF, FF, F6, 45, 08, 01, 74, 07, 56, E8, 68, FA, ED, FF, 59, 8B, C6, 5E, 5D, C2, 04, 00, 55, 8B, EC, FF, 75, 18, 6A, 00, FF, 75, 14, FF, 75, 10, FF, 75, 0C, FF, 75, 08, E8, 05, 00, 00, 00, 83, C4, 18...
 
[+]

Entropy:
5.6522

Code size:
1.4 MB (1,484,288 bytes)

Startup File (All Users Run)
Registry location:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Name:
InstantSupport

Command:
"C:\Program Files\instantsupport\instantsupport.exe" -startup


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