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instantsupport.exe

The application instantsupport.exe has been detected as a potentially unwanted program by 16 anti-malware scanners. This is a setup program which is used to install the application. The file has been seen being downloaded from rrsoft.dnsalias.com.
Version:
3, 3, 6, 1

MD5:
ebb6138c266caeb5e7bca5ed5543d0e7

SHA-1:
e6a26318bb480fe36147209dd23b313bd912de63

Scanner detections:
16 / 68

Status:
Potentially unwanted

Analysis date:
6/28/2025 4:34:38 AM UTC  (today)

Scan engine
Detection
Engine version

Lavasoft Ad-Aware
Trojan.Generic.11926687
347

Arcabit
Trojan.Generic.DB5FC9F
1.0.0.582

avast!
Win32:Malware-gen
2014.9-160222

Baidu Antivirus
Hacktool.Win32.Autoit
4.0.3.16222

Bitdefender
Trojan.Generic.11926687
1.0.20.265

Emsisoft Anti-Malware
Trojan.Generic.11926687
8.16.02.22.03

G Data
Trojan.Generic.11926687
16.2.25

IKARUS anti.virus
not-a-virus:RemoteAdmin.Autoit
t3scan.1.9.5.0

Kaspersky
not-a-virus:RemoteAdmin.Win32.Autoit
14.0.0.622

McAfee
Artemis!EBB6138C266C
5600.6481

MicroWorld eScan
Trojan.Generic.11926687
17.0.0.159

NANO AntiVirus
Riskware.Win32.RemoteAdmin.zfqwn
0.30.26.3947

nProtect
Trojan.Generic.11926687
15.10.19.01

Panda Antivirus
Trj/OCJ.F
16.02.22.03

Qihoo 360 Security
Win32/Virus.RemoteAdmin.125
1.0.0.1015

VIPRE Antivirus
Trojan.Win32.Generic
44674

File size:
1.1 MB (1,197,113 bytes)

File type:
Executable application (Win32 EXE)

Language:
English (United States)

Common path:
C:\Documents and Settings\{user}\AppData\instantsupport_temp_files_874929\instantsupport.exe

File PE Metadata
Compilation timestamp:
4/16/2010 4:47:33 AM

OS version:
5.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
9.0

CTPH (ssdeep):
24576:EFE//Tct4bOsYg7G4zKFrA3V8Zlx2pDnkEWxyDCa765PqBcllTw:eSVlK4WUOZm1kaDb4qBcjTw

Entry address:
0xCFBB0

Entry point:
60, BE, 00, E0, 48, 00, 8D, BE, 00, 30, F7, FF, 57, EB, 0B, 90, 8A, 06, 46, 88, 07, 47, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 72, ED, B8, 01, 00, 00, 00, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 11, C0, 01, DB, 73, 0B, 75, 28, 8B, 1E, 83, EE, FC, 11, DB, 72, 1F, 48, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 11, C0, EB, D4, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 11, C9, EB, 52, 31, C9, 83, E8, 03, 72, 11, C1, E0, 08, 8A, 06, 46, 83, F0, FF, 74, 75, D1, F8, 89, C5, EB, 0B, 01, DB, 75, 07, 8B...
 
[+]

Packer / compiler:
UPX v0.89.6 - v1.02 / v1.05 -v1.24

Code size:
264 KB (270,336 bytes)

The file instantsupport.exe has been seen being distributed by the following URL.

http://rrsoft.dnsalias.com:5500/publico/.../RRSoftSuporteRemoto.exe

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