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LiveSupport.exe

LiveSupport

PC Utilities Software Limited

The application LiveSupport.exe has been detected as adware by 1 anti-malware scanner with very strong indications that the file is a potential threat. It is set to automatically start when a user logs into Windows via the current user run registry key under the display name ‘LiveSupport’. This file is typically installed with the program LiveSupport by PC Utilities Software Limited which is a potentially unwanted software program.
Publisher:
PC Utilities Software Limited

Product:
LiveSupport

Version:
1.2.7.0

MD5:
e62ed65a47933b4b8ebc4646420f07a4

SHA-1:
be02ea562a2b334d13e7c2350b3814d5697bea81

SHA-256:
0d416c2d40ef76e7d7ce0aa1541551c0dae2ae7b0add06373f208f0c428b65ec

Scanner detections:
1 / 68

Status:
Adware

Note:
Our current pool of anti-malware engines have not currently detected this file, however based on our own detection heuristics we feel that this file is unwanted.

Analysis date:
4/26/2024 7:43:13 PM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP.Startup.PCUtilities.L
14.4.2.12

File size:
643.5 KB (658,944 bytes)

Product version:
1.2.7.0

Copyright:
(C) 2013 PC Utilities Software Limited

Original file name:
LiveSupport.exe

File type:
Executable application (Win32 EXE)

Common path:
C:\Program Files\livesupport\livesupport.exe

File PE Metadata
Compilation timestamp:
11/8/2013 12:41:25 AM

OS version:
5.1

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
10.0

CTPH (ssdeep):
12288:d1uL8au7X5pUtrO+zCYhLBOIgLkNhBfDQIiJr+12aZ9msQE/dlNSspzFN4NyxJYs:d1rlpgmE/VSIN0ynRA6CugW6e

Entry address:
0x27051

Entry point:
E8, 9A, 7F, 00, 00, E9, 89, FE, FF, FF, 8B, FF, 55, 8B, EC, 8B, 45, 08, 85, C0, 74, 12, 83, E8, 08, 81, 38, DD, DD, 00, 00, 75, 07, 50, E8, 00, D2, FF, FF, 59, 5D, C3, 8B, FF, 55, 8B, EC, 8B, 45, 08, 56, 8B, F1, C6, 46, 0C, 00, 85, C0, 75, 63, E8, 3D, 34, 00, 00, 89, 46, 08, 8B, 48, 6C, 89, 0E, 8B, 48, 68, 89, 4E, 04, 8B, 0E, 3B, 0D, 48, 6A, 44, 00, 74, 12, 8B, 0D, 00, 68, 44, 00, 85, 48, 70, 75, 07, E8, EC, 31, 00, 00, 89, 06, 8B, 46, 04, 3B, 05, 18, 70, 44, 00, 74, 16, 8B, 46, 08, 8B, 0D, 00, 68, 44, 00...
 
[+]

Entropy:
7.3616

Code size:
224.5 KB (229,888 bytes)

Startup File (User Run)
Registry location:
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Name:
LiveSupport

Command:
"C:\Program Files\livesupport\livesupport.exe" \noshow \log


The file LiveSupport.exe has been discovered within the following program.

LiveSupport  by PC Utilities Software Limited
Charges the user hundreds of dollars to provide remote technical support. LiveSupport is typically bundled by the company's 'PC Optimization' software including OptimizerPro, Driver Pro or another PC Utilities product.
www.pcutilitiespro.com/livesupport.php
66% remove it
 
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