servicecenter.exe

Sutherland Global Services, Inc.

The executable servicecenter.exe has been detected as malware by 3 anti-virus scanners. This is a setup program which is used to install the application. This file is typically installed with the program AT&T Support Plus PC Maintenance Toolbox by Sutherland Global Services Inc.,. The file has been seen being downloaded from chatnow.att.com.
Publisher:
Sutherland Global Services, Inc.  (signed and verified)

Version:
5.0.0.2

MD5:
28318fc8c645d40337e518ad7dad8369

SHA-1:
897dc37361c2ac6a36c4409973b0e388b7637243

SHA-256:
225fa680d9480076e394688fc8c91b1f3b210c5a75dfecfd1fdf6902c4cbb94d

Scanner detections:
3 / 68

Status:
Malware

Analysis date:
4/26/2024 2:11:54 PM UTC  (today)

Scan engine
Detection
Engine version

Avira AntiVirus
SPR/AutoIt.Gen
7.11.109.218

Dr.Web
BACKDOOR.Trojan
9.0.1.0109

Fortinet FortiGate
W32/Worm.BBW!tr
4/19/2014

File size:
3.2 MB (3,318,848 bytes)

File type:
Executable application (Win32 EXE)

Language:
English (United Kingdom)

Common path:
C:\users\{user}\downloads\servicecenter.exe

Digital Signature
Authority:
VeriSign, Inc.

Valid from:
7/8/2012 7:00:00 PM

Valid to:
7/16/2013 6:59:59 PM

Subject:
CN="Sutherland Global Services, Inc.", OU=GSI, OU=Digital ID Class 3 - Microsoft Software Validation v2, O="Sutherland Global Services, Inc.", L=Rochester, S=New York, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
3AAE416B675B257B53FBF7D8D239FD3B

File PE Metadata
Compilation timestamp:
1/29/2012 3:32:28 PM

OS version:
5.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
10.0

CTPH (ssdeep):
49152:WEVUcys5mUYJB42N7SHWWcTOnVj4DMIEQAeoYiJDMIEQAecDMIEQAecIc/Gq:WE3ys5mAtcTOnVjIfAfVfABfA4Xq

Entry address:
0xF7F00

Entry point:
60, BE, 00, 60, 4B, 00, 8D, BE, 00, B0, F4, FF, 57, EB, 0B, 90, 8A, 06, 46, 88, 07, 47, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 72, ED, B8, 01, 00, 00, 00, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 11, C0, 01, DB, 73, 0B, 75, 28, 8B, 1E, 83, EE, FC, 11, DB, 72, 1F, 48, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 11, C0, EB, D4, 01, DB, 75, 07, 8B, 1E, 83, EE, FC, 11, DB, 11, C9, EB, 52, 31, C9, 83, E8, 03, 72, 11, C1, E0, 08, 8A, 06, 46, 83, F0, FF, 74, 75, D1, F8, 89, C5, EB, 0B, 01, DB, 75, 07, 8B...
 
[+]

Entropy:
7.9312

Packer / compiler:
UPX v0.89.6 - v1.02 / v1.05 -v1.24

Code size:
268 KB (274,432 bytes)

The file servicecenter.exe has been discovered within the following programs.

AT&T Support Plus PC Maintenance Toolbox  by Sutherland Global Services Inc.,
Publisher's description - “Get the PC support you need, right when you need it, right on your desktop. PC Maintenance Toolbox: Requires an active broadband Internet connection and a working/functional PC (XP or higher) with 500MB free HD space;.”
pctoolbox.att.com
69% remove it
 
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The file servicecenter.exe has been seen being distributed by the following URL.

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