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SupportSoft, Inc.

Publisher Information

SupportSoft, Inc. is a software developer located in Redwood City, California in the United States*. Thre are 4 additional code signing certificates issued to this publisher.
Authority:
VeriSign, Inc.

Valid from:
4/2/2006 8:00:00 PM

Valid to:
4/13/2009 7:59:59 PM

Subject:
CN="SupportSoft, Inc.", OU=Digital ID Class 3 - Microsoft Software Validation v2, O="SupportSoft, Inc.", L=Redwood City, S=California, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2004 CA, OU=Terms of use at https://www.verisign.com/rpa (c)04, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
5ac67a1c11696e678155a653985b6506

Status:
No known positive detections

Scan engine
Details
Detections

Dr.Web
probably DLOADER.Trojan
100.00%

0 / 68
fwdetect.exe (SupportSoft Container by SupportSoft)  (3d75bbb68217ffdb534e063a447ac9c2)

0 / 68
sprtcmd.exe (SupportSoft sprtcmd by SupportSoft)  (c4a082d0b83de2908996b1cb089081b9)

0 / 68
sprtsync.dll (SupportSoft SyncManager Sprocket by SupportSoft)  (92f835bfe4dac90be2d2360c0c3c4730)

0 / 68
sprtsync.dll (SupportSoft SyncManager Sprocket by SupportSoft)  (c0157974c9c3ae6ed1efa0bb34b6326a)

0 / 68
sprtsync.dll (SupportSoft SyncManager Sprocket by SupportSoft)  (27df2e313052db2270972ad7cb15c8db)

0 / 68
sprttrigger.dll (SupportSoft SupportTriggers Sprocket by SupportSoft)  (f16972ad537c917cfba2c47cc21340b0)

0 / 68
sprtsync.dll (SupportSoft SyncManager Sprocket by SupportSoft)  (27df2e313052db2270972ad7cb15c8db)

0 / 68
sprtsched.dll (SupportSoft sprtsched by SupportSoft)  (11456e7c78a6c3d43e5d81ce8a899fa6)

0 / 68
ssagent.exe (support.com Client Tools by SupportSoft)  (278c904706165164968f03b86f06332c)

0 / 68
sprtsync.dll (SupportSoft SyncManager Sprocket by SupportSoft)  (b05e0b9fe2486616bfec3679bb32b8a2)

0 / 68
tgctlcm.DLL (tgctlcm Module by SupportSoft)  (be13abd50e9dcba90e620aa894c4a568)

0 / 68
sprtsched.dll (SupportSoft sprtsched by SupportSoft)  (11456e7c78a6c3d43e5d81ce8a899fa6)

0 / 68
support.com_connection_client_17.0.283.0.exe  (6d33b81f94095001bc9842e2e8c0d8b1)

0 / 68
support.com_connection_client_17.0.283.0.exe  (03dfbfa5aa5133f0dc00e04a04c78ea2)

0 / 68
sscont.exe (support.com Client Workspace by SupportSoft)  (c14a74413ad8e9f4514cbc604c481ef3)

0 / 68
backup-20090121-112554-419.dll (sprtctlln Module by SupportSoft)  (3e00e6b9953f740e4fc585359e464ea1)

0 / 68
sprtfod.dll (SupportSoft sprtfod by SupportSoft)  (9a95d747564222f9deaa57a09cb6714f)

0 / 68
sprtsched.dll (SupportSoft sprtsched by SupportSoft)  (11456e7c78a6c3d43e5d81ce8a899fa6)

0 / 68
sprtupdate.dll (SupportSoft sprtupdate by SupportSoft)  (313bb7e3a12fb136ab62f2c675e5327f)

1 / 68      (inconclusive)
sprtsync.dll (SupportSoft SyncManager Sprocket by SupportSoft)  (e7958a08755e806159dd7d79fb89c8ca)

0 / 68
sprtfod.dll (SupportSoft sprtfod by SupportSoft)  (537ba734d4b17452d78a15bc3bb6f223)

0 / 68
sprtsched.dll (SupportSoft sprtsched by SupportSoft)  (1290127ff4dd1937e871f3da1f618092)

0 / 68
sprtlisten.EXE (sprtlisten Module by SupportSoft)  (1f9ad152a228bbe449c4c959a6e81d0b)

1 / 68      (inconclusive)
sprtsync.dll (SupportSoft SyncManager Sprocket by SupportSoft)  (c20d03febc5c907d881723e6ce2541c1)

0 / 68
ssrc.exe (ssrc Module by SupportSoft)  (9bb6b9864055148ea4f33db21d06ad59)

0 / 68
sprtsync.dll (SupportSoft SyncManager Sprocket by SupportSoft)  (27df2e313052db2270972ad7cb15c8db)

0 / 68
ssmail.DLL (ssmail Module by SupportSoft)  (c2b22cb2ed5eaf3b195bde5351706c78)

0 / 68
ssmail.DLL (ssmail Module by SupportSoft)  (0daf22ced5cb5b80ef57e64aa4fe291c)

0 / 68
sprtfod.dll (SupportSoft sprtfod by SupportSoft)  (9a95d747564222f9deaa57a09cb6714f)

0 / 68
tgctlss.DLL (tgctlss Module by SupportSoft)  (2420437b8ec9a62804f7b6758a4c99fa)

 
Latest 30 of 494 files

The certificates below are also signed by SupportSoft, Inc..

0088E8B9AB52346681  (Jan 08, 2007 to Jan 05, 2017)

2AD2155728355F86BD1C5F93FCC34218  (Mar 29, 2009 to Apr 12, 2012)

3313D9A4930257E3487CF0959DF63B47  (Apr 03, 2006 to Apr 14, 2009)

2A392C3AB66FD1FAC1EEBD045127EC6A  (Feb 16, 2005 to Apr 14, 2006)

* Note, the details and description above are based on the code signing digital signature issued to SupportSoft, Inc. by VeriSign, Inc. on April 02, 2006 with the serial number '5ac67a1c11696e678155a653985b6506'.
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