swhelper.exe

Software.com, LLC

The executable swhelper.exe has been detected as malware by 4 anti-virus scanners. It runs as a separate (within the context of its own process) windows Service named “Software.com Helper Service”.
Publisher:
Software.com, LLC  (signed and verified)

MD5:
2a51b24a83fb0f84f3329054931af48c

SHA-1:
14041ffaa174c375202a6f8c5a54b4ebd955f14b

SHA-256:
fab3afd6a0b1edafaf9fa2c10e1893c24df1e33a44ce3bc13c40197ccd2c0cfd

Scanner detections:
4 / 68

Status:
Malware

Analysis date:
7/13/2025 9:01:08 PM UTC  (today)

Scan engine
Detection
Engine version

AVG
Win32/Floxif.A
2013.0.4477

ESET NOD32
Win32/Floxif.H virus
6.3.12010.0

F-Prot
W32/Floxif.B
4.6.5.141

F-Secure
Win32.Floxif.A
5.15.154

File size:
268.2 KB (274,591 bytes)

File type:
Executable application (Win32 EXE)

Common path:
C:\Program Files\software.com desktop\swhelper.exe

Digital Signature
Authority:
GoDaddy.com, Inc.

Valid from:
6/2/2014 7:36:04 AM

Valid to:
7/18/2015 11:44:09 PM

Subject:
CN="Software.com, LLC", O="Software.com, LLC", L=Lewes, S=Delaware, C=US

Issuer:
CN=Go Daddy Secure Certificate Authority - G2, OU=http://certs.godaddy.com/repository/, O="GoDaddy.com, Inc.", L=Scottsdale, S=Arizona, C=US

Serial number:
0484CF96D84F30

File PE Metadata
Compilation timestamp:
3/2/2015 9:05:39 AM

OS version:
5.1

OS bitness:
Win32

Subsystem:
Windows Console

Linker version:
10.0

CTPH (ssdeep):
6144:5AUYvr8QlJ/BPN84y/jTgpd0pIMhBV+UdvrEFp7hKOK7Xy:aTJ/84wjyTMhBjvrEH79gy

Entry address:
0x9414

Entry point:
E9, 3A, CE, 00, 00, E9, 95, FE, FF, FF, 8B, FF, 55, 8B, EC, 83, EC, 20, 8B, 45, 08, 56, 57, 6A, 08, 59, BE, 74, B3, 41, 00, 8D, 7D, E0, F3, A5, 89, 45, F8, 8B, 45, 0C, 5F, 89, 45, FC, 5E, 85, C0, 74, 0C, F6, 00, 08, 74, 07, C7, 45, F4, 00, 40, 99, 01, 8D, 45, F4, 50, FF, 75, F0, FF, 75, E4, FF, 75, E0, FF, 15, EC, B0, 41, 00, C9, C2, 08, 00, 8B, FF, 55, 8B, EC, 51, 53, 56, 8B, 35, DC, B0, 41, 00, 57, FF, 35, E8, 36, 42, 00, FF, D6, FF, 35, E4, 36, 42, 00, 8B, D8, 89, 5D, FC, FF, D6, 8B, F0, 3B, F3, 0F, 82...
 
[+]

Entropy:
6.8609

Packer / compiler:
Xtreme-Protector v1.05

Code size:
101.5 KB (103,936 bytes)

Service
Display name:
Software.com Helper Service

Service name:
softwarehelper

Type:
Win32OwnProcess


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