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technical_support.exe

Support.com, Inc.

The program is a setup application that uses the NSIS (Nullsoft Scriptable Install System) installer. The file has been seen being downloaded from ctrlcenter-stk.support.com.
Publisher:
Support.com, Inc.  (signed and verified)

MD5:
8608af7203e553cc2ca3ef3216793640

SHA-1:
b655d90bd06be03950d84b0fd780256da81caf5d

SHA-256:
36e1abe917e084704581078916c95d6de34ccd16b2869582043a3fb8568a0a7a

Scanner detections:
0 / 68

Status:
Clean (as of last analysis)

Analysis date:
5/8/2024 7:08:43 PM UTC  (today)

File size:
7.3 MB (7,705,136 bytes)

File type:
Executable application (Win32 EXE)

Installer:
NSIS (Nullsoft Scriptable Install System)

Common path:
C:\users\{user}\appdata\local\microsoft\windows\inetcache\ie\{random}\technical_support.exe

Digital Signature
Signed by:
Support.com, Inc.

Authority:
Symantec Corporation

Valid from:
1/14/2016 5:00:00 PM

Valid to:
8/6/2016 4:59:59 PM

Subject:
CN="Support.com, Inc.", O="Support.com, Inc.", L=Redwood City, S=California, C=US

Issuer:
CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US

Serial number:
6E874D816D049EB0671A91F97DD03E95

File PE Metadata
Compilation timestamp:
12/5/2009 3:50:41 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
6.0

CTPH (ssdeep):
196608:K46AXCHfsXatGGDWv2D8yb3GgioWn+hFuEXQU:K4dSHfC/GymzvVQU

Entry address:
0x30CB

Entry point:
81, EC, 80, 01, 00, 00, 53, 55, 56, 33, DB, 57, 89, 5C, 24, 18, C7, 44, 24, 10, 60, 91, 40, 00, 33, F6, C6, 44, 24, 14, 20, FF, 15, 30, 70, 40, 00, 68, 01, 80, 00, 00, FF, 15, B0, 70, 40, 00, 53, FF, 15, 7C, 72, 40, 00, 6A, 08, A3, 38, 3F, 42, 00, E8, F1, 2B, 00, 00, A3, 84, 3E, 42, 00, 53, 8D, 44, 24, 34, 68, 60, 01, 00, 00, 50, 53, 68, 30, F4, 41, 00, FF, 15, 58, 71, 40, 00, 68, 54, 91, 40, 00, 68, 80, 36, 42, 00, E8, A4, 28, 00, 00, FF, 15, AC, 70, 40, 00, BF, 00, 90, 42, 00, 50, 57, E8, 92, 28, 00, 00...
 
[+]

Entropy:
7.9964

Packer / compiler:
Nullsoft install system v2.x

Code size:
22.5 KB (23,040 bytes)

The file technical_support.exe has been seen being distributed by the following URL.

https://ctrlcenter-stk.support.com/.../download

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