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Support.com, Inc.

Publisher Information

Support.com, Inc. is a software developer located in Redwood city, California in the United States*. Thre are 9 additional code signing certificates issued to this publisher.
Authority:
GoDaddy.com, Inc.

Valid from:
10/16/2014 11:45:18 AM

Valid to:
10/21/2015 2:23:19 PM

Subject:
CN="Support.com, Inc.", O="Support.com, Inc.", L=Redwood city, S=California, C=US

Issuer:
SERIALNUMBER=07969287, CN=Go Daddy Secure Certification Authority, OU=http://certificates.godaddy.com/repository, O="GoDaddy.com, Inc.", L=Scottsdale, S=Arizona, C=US

Serial number:
2b52d0ede45dd7

Status:
No known positive detections

Scan engine
Details
Detections

Vba32 AntiVirus
Trojan.MSIL.gen.16
25.00%

Reason Heuristics
Threat.Win.Reputation.IMP
25.00%

0 / 68
setup.exe  (07d647f22b942c3dd9f1d300e6aa2a1d)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (3a2b9f844f6e7a9da82571be3e7690d0)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (b7ba1c3271c5f3ee4731cb447e6dd3d0)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (440492bc3844ed13a218baef9711fb04)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (5627474a5505750a79bcc8ea5762c190)

0 / 68
avayaInstaller.exe (Avaya Installer by Support.com)  (c2ac8b1d3d497bfd984ea27ea47d6053)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (67358403efbae05ab4892cdeba90f06f)

0 / 68
avayaLauncher.exe (avayaLauncher)  (4670aad2f6e160e7035436e65d203e37)

0 / 68
avaya_installer.exe  (b4c2012e32784d00c0fcf08fc74e6651)

0 / 68
sdcwbProxyBrowser.exe (SDCWB Proxy Browser by Support.com)  (d4e5a0e07708758e7a22c2b040d95a4b)

1 / 68      (Malware)
corvisainstaller.exe  (43933a6e768fb570bd00452c08e5f81b)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (16c288678ce23a5f401ac23dc150336c)

0 / 68
setup.exe  (286964ef095146869abfbc495dd76f6a)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (d21b42e15a1a6a21f0ebc74eb688dc1b)

0 / 68
sdcwbserviceinstaller.msi  (ad474da6fbd46e4d81b8a859e96091e8)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (147df2b35c60bf7daed1710dca088545)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (4852653bb98aba8f8c578184d9dcf8fe)

1 / 68
SDCWBVPNHandler.exe (SDCWB VPN Handler by Support.com)  (0bebbafd2b4fd8afe4eae4f4384b44fa)

0 / 68
proxybrowser.exe  (f33c1b28c6e7b86460c97ad449f99397)

0 / 68
sdcwbServiceUpdater.exe (SDCWB_Service_Updater by Support.com)  (29504920cc32d16482018d0cd00af09e)

0 / 68
SDCWB_Service.exe (SDCWB_Service by Support.com)  (2adb413698750d05aeb816ee00d97c57)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (22abb1bd9ed3f8f5358bd1c75d440e16)

0 / 68
helperapp.exe (SDCWorkbenchHelperApp)  (9eafb4267461edbfc5658bab229377f2)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (5cea6f98ca40d3e0c68483b4699e6618)

0 / 68
avayaLauncher.exe (avayaLauncher)  (b381ac554a2169a984835ff61a903461)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (a19d2f541847a5bd4aa159b3d71f429c)

0 / 68
SDCWorkBench.exe (SDCWorkBench by Support.com)  (060f8472d73c7ae7aaa4aaa65872ba0c)

0 / 68
OneXAgentCore.dll (one-X Agent 2.5 by Avaya)  (bd2851886bc646336735cca67f0d4219)

0 / 68
Ionic.Zip.dll (DotNetZip Library by Dino Chiesa)  (d2cf31823237228c27b2cec0f6f29cfa)

0 / 68
avayaInstaller.exe (Avaya Installer by Support.com)  (1f63ed8bff645b3bc944dae6513484f9)

 
Latest 30 of 35 files

Downloads URLs for files signed by Support.com, Inc..

0 / 68
https://fast.support.com/download/.../setup.exe  (286964ef095146869abfbc495dd76f6a)

The following websites host and distribute files published by Support.com, Inc..

fast.support.com

The certificates below are also signed by Support.com, Inc..

7F8CF34DAFF48E8290E60C39DD23DF97  (Jan 14, 2016 to Jan 14, 2019)

00A464A7D27B3F3509  (Dec 07, 2016 to Dec 07, 2017)

008E8180DC8655566E  (Nov 09, 2015 to Oct 29, 2016)

50792D131D6F0F903215C1CC2326A50C  (Jul 07, 2013 to Aug 06, 2016)

6E874D816D049EB0671A91F97DD03E95  (Jan 14, 2016 to Aug 06, 2016)

4E8FBEBF5B2699  (Oct 21, 2013 to Oct 21, 2014)

27553AB115D0CF6485D8854BC0B2FC7A  (Jun 22, 2010 to Jul 13, 2013)

631288BFC2C3E67B7791EE5A55CB246F  (Jul 01, 2010 to Jul 12, 2013)

493298EEFE01B1D6B8F39AE0A1ED1C8F  (Jul 01, 2009 to Jul 01, 2010)

The following publishers (by Authenticode signature organization name) are related.

Extreme Networks, Inc

* Note, the details and description above are based on the code signing digital signature issued to Support.com, Inc. by GoDaddy.com, Inc. on October 16, 2014 with the serial number '2b52d0ede45dd7'.
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