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support.com, Inc.

Publisher Information

support.com, Inc. is a software developer located in Redwood City, California in the United States*. Thre are 9 additional code signing certificates issued to this publisher.
Authority:
VeriSign, Inc.

Valid from:
7/1/2009 7:00:00 PM

Valid to:
7/1/2010 6:59:59 PM

Subject:
CN="support.com, Inc.", OU=Digital ID Class 3 - Microsoft Software Validation v2, O="support.com, Inc.", L=Redwood City, S=California, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2009-2 CA, OU=Terms of use at https://www.verisign.com/rpa (c)09, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
493298eefe01b1d6b8f39ae0a1ed1c8f

Status:
Inconclusive detections from multiple engines

Scan engine
Details
Detections

Clam AntiVirus
PUA.Packed.PECompact-1
100.00%

Comodo Security
TrojWare.Win32.TrojanDownloader.Dadobra.~JH9
100.00%

Dr.Web
SCRIPT.Virus
100.00%

0 / 68
sprtctlsec.DLL (SupportSoft End Point Security Control by support.com)  (9069b7ddfc08fd24965607a76f7951d2)

0 / 68
sprtdownloader.dll (FileDownloader Module by Support.com)  (06ba13c37fe56686625d6ec7f761a8d1)

0 / 68
support.com_nexus_28.0.30.0.exe  (2414cbc1d093c609186938008099d2b6)

0 / 68
sprtdownloader.dll (FileDownloader Module by Support.com)  (485ad79bfb8039745e2ea187fd946c5c)

0 / 68
support.com_connection_client_27.0.39.0.exe  (80e610858319a643a94c751eb7cd8b38)

0 / 68
support.com_nexus_29.0.22.0.exe  (ce875bdb357d413602290d307f3ec6f8)

0 / 68
sprtdownloader.dll (FileDownloader Module by support.com)  (2ba6b9ed1c8829277a21e216b177cd2d)

0 / 68
sprtctlsec.DLL (SupportSoft End Point Security Control by support.com)  (e44270cd4828431f7e7979bf821610b1)

0 / 68
download.exe  (8482a4837170944f6b8b6d2910ea51ad)

0 / 68
support.com_nexus_29.0.22.0.exe  (2cb9a328d65e0cfd93c0dbefeecb56f5)

0 / 68
driverinst64.exe (support.com Remote Driver Installer by support.com)  (b80d78ef15fbe8ca8ad2e674445b98c5)

0 / 68
download.exe  (f4e03544ffb03ac2fe30307cdf2d13af)

0 / 68
ssupload.exe (Support.com Nexus by Support.com)  (f750eefad49c2666040466702764d08a)

0 / 68
download.exe  (d334b982e110ca8d255012b1c995e89c)

0 / 68
sprtdownloader.dll (FileDownloader Module by support.com)  (933d941a31f935ceb90610280910919b)

0 / 68
support.com_nexus_28.0.30.0.exe  (425eaa04ca16dcd88d97d68d509c115b)

0 / 68
sscont.exe (support.com Client Workspace by support.com)  (159a76c0313c3ee4fdeb030ca037d636)

0 / 68
ssagent.exe (support.com Client Tools by support.com)  (409cb98393f921634c747b9dd04e6996)

0 / 68
sprtdownloader.dll (FileDownloader Module by support.com)  (0caacafafe437ef01c0f90ba0822a247)

0 / 68
sprtctlsec.DLL (support.com End Point Security Control by support.com)  (2d021fd1992881ca332816f81f1e3450)

0 / 68
sscont.exe (support.com Client Workspace by support.com)  (b521c8b0d94210037343cfd26d2a40ef)

0 / 68
ssagent.exe (support.com Client Tools by support.com)  (0f537da9d2b12c3f50d0207b884e34d0)

0 / 68
sprtdownloader.dll (FileDownloader Module by Support.com)  (06ccb8f285c921a5f448bfb498dcb7f1)

0 / 68
support.com_nexus_29.0.22.0.exe  (089490f236ce0b601b2af94721b190ff)

0 / 68
sscont.exe (support.com Client Workspace by support.com)  (6d218cfe4e7ab6c7b4ce410e73f67d89)

0 / 68
ssagent.exe (support.com Client Tools by support.com)  (8d203478e4dff14f9301d5f27e93e438)

0 / 68
support.com_nexus_30.0.19.0.exe  (4bdde81eca5d01b3cc6fa317d19838fb)

0 / 68
sprtctlsec.DLL (support.com End Point Security Control by support.com)  (771ef52c41af44eaaeeba7d894af1085)

0 / 68
support.com_nexus_29.0.22.0.exe  (955e641591098fd5771572217f99f71a)

3 / 68      (inconclusive)
officedepot_solutionstoolkit.exe (Solutions Toolkit by support.com)  (4bcdd2f8abdef3b5535cda87ca9a4450)

 
Latest 30 of 100 files

The certificates below are also signed by support.com, Inc..

7F8CF34DAFF48E8290E60C39DD23DF97  (Jan 14, 2016 to Jan 14, 2019)

00A464A7D27B3F3509  (Dec 07, 2016 to Dec 07, 2017)

008E8180DC8655566E  (Nov 09, 2015 to Oct 29, 2016)

50792D131D6F0F903215C1CC2326A50C  (Jul 07, 2013 to Aug 06, 2016)

6E874D816D049EB0671A91F97DD03E95  (Jan 14, 2016 to Aug 06, 2016)

2B52D0EDE45DD7  (Oct 16, 2014 to Oct 21, 2015)

4E8FBEBF5B2699  (Oct 21, 2013 to Oct 21, 2014)

27553AB115D0CF6485D8854BC0B2FC7A  (Jun 22, 2010 to Jul 13, 2013)

631288BFC2C3E67B7791EE5A55CB246F  (Jul 01, 2010 to Jul 12, 2013)

* Note, the details and description above are based on the code signing digital signature issued to support.com, Inc. by VeriSign, Inc. on July 01, 2009 with the serial number '493298eefe01b1d6b8f39ae0a1ed1c8f'.
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