Questions

The Community is a question and answer site for anyone looking for answers about malware, malware removal and using herdProtect. It's 100% free.
Here's how it works:
Anybody can ask a question
Anybody can answer
The best answers are voted up and rise to the top
X

0 results

Your search returned no matches.
Check out some of the latest question asked by the commuinity below.
 
0
Votes
11
Answers

Why does herdProtect automatically recommend removal of PUPs?

Recently I've been getting a few extra results in the PUP category.  Particularly from reason Heuristics and Avira.That in itself isn't a problem, as it is good to know when something like that is present.  But what bothers me is the way herdProtect responds to such results.  Firstly,...
Asked Dec 11 '15 at 18:00
 
0
Votes
15
Answers

"...probably clean"

For the past couple of weeks my scan results shows the "probably clean" message indicating that there is something still being scanned in the cloud.  I have run the extra scan several times as requested but same results.  I don't find any option for examining the suspect file or setting a...
Asked Mar 6 '15 at 10:48
 
0
Votes
5
Answers

Fixing the essential windows files affected by the Unaisaleos Chrome extension

I recently got the malware Unaisaleos form the chrom extension, and it messed up a lot of files essential for windowsEg: Hosts, BCD, and BootMgrI was gonna reinstall windows, but my BCD file on my recovery partition is screwed up, and I wanted to know how I could safely fix the BCD file. Windows...
Asked Feb 4 '15 at 21:41
 
0
Votes
6
Answers

"shopperz" virus

hey guys, i have "shopperz" virus/malware on my computer, and yes i know where it's located.but with every way i tried, i cant remove it out.with Safe mode, command prompt, regedit, antivirus, antispyware software etc, nope can't. And yes there is only 1 user account in pc, is Admin. (yet it...
Asked Feb 1 '15 at 15:32
 
0
Votes
5
Answers

Use in an enterprise for secondary scanning?

The TOS says for personal use only. However, I would like to use this for an enterprise consisting of about 12000 PCs can I distribute this software to the machines I'm responsible for?
Asked Jan 28 '15 at 15:31
 
0
Votes
1
Answers

enforceFIPSPolicy ?

Trying to find some official technical information regarding the herdProtectScanCmd.exe.config file, specifically the enforceFIPSPolicy setting.Can anyone provide some detailed technical information regarding the capabilities of the config file ?Thanks in advance.
Asked Jan 28 '15 at 11:29
 
0
Votes
1
Answers

Meaning of symbols on scan progress indicator bar

Just curious about the scanning progress indicator with the moving bar chart. Do the vertical bars have real significance (e.g., size of modules in queue to be scanned) or is it just animated decoration?Thanks.Dan
Asked Jan 21 '15 at 21:44
 
0
Votes
4
Answers

Firefox Malware detected (hides itself as an extension)

The core of this 'logic' seems to be deriving update/install/remove instructions from:  bw9210.virtualcloudnow.comThis host is (among other things) tracking all of your firefox activities using a file called "watcher.js" to intercept and direct them to the above host (as configured in a...
Asked Jan 18 '15 at 8:28
 
0
Votes
3
Answers

herd protect cloud

How do I send something to the herd protect cloud for review?
  
Asked Jan 14 '15 at 19:10
 
0
Votes
1
Answers

Is this really malware or a false positive?

C:\PROGRAMDATA\1078601655\BITC48D.tmpAvast reports as a win32 malware-gen and put in the virus chest. What do I do with this? I am a total novice with this stuff.
Asked Jan 14 '15 at 8:08
 
0
Votes
1
Answers

Scan parameters

Do herdprotect scan all files on one PC including personal files or just the program and OS files. For example if i have local disk C: & D: will herdprotect scan both or just C:
    
Asked Jan 11 '15 at 10:50
 
0
Votes
1
Answers

Scan problem

Why does the scan suddenly stops at about 60% completion and the program disconnect itself?
Asked Jan 9 '15 at 6:15
 
0
Votes
9
Answers

Does the scan send my entire files to the cloud?

I had 10,000 files to analyze, did it send all of them to the cloud?
Asked Jan 7 '15 at 16:57
 
0
Votes
1
Answers

Is www.orbitcollection.com is safe ?

Please let me know how we can check that www.orbitcollection.com is safe site ?
Asked Jan 7 '15 at 5:25
 
0
Votes
0
Answers

a False virus ?

This is garena software but was up to forty antivirus detect trojanIt is false ?http://www.herdpro​​tect.com/ggdllhost.exe-c8bbe1bb4e16cced2b9e091275309d0f2588a5d8.aspxMD5:e621b7323dc6f147b4974d672f55afd5 2014 old fileMD5:6ceb79504e61164a15db690e1d50f466 2015 new file
  
Asked Jan 6 '15 at 6:14
 
0
Votes
1
Answers

Interfase: what those vertical bars means?

 While herdProtect is scanning it shows some bars. Do they means anything and does it's size has any meaning, or it is just some random visualization?
Asked Jan 4 '15 at 17:44
 
0
Votes
1
Answers

Recommendations that are inconclusive

I don't understand something....and this sort of thing has happened before...I got an Inconclusive Scan Result about Ixeacomc.dll... it made not mention that there was any error regarding it... just that it found it and might be a trojan... so when I tried to find out more about it everything in my...
Asked Jan 3 '15 at 4:16
 
1
Votes
4
Answers

Do I need to keep other anti-malware installed?

If I have AVG Anti-Virus Free Ed. and IObit Malware Fighter on my computer, do I need to keep these once I instal herdProtect?
Asked Dec 31 '14 at 11:20
 
0
Votes
1
Answers

Search Protect

I removed Search Protect before getting rid of Trovi, now I cannot remove Trovi search. Can someone possibly tell me where I could find the Search Protect file, or programs containing it?
Asked Dec 31 '14 at 1:08
 
0
Votes
20
Answers

Why does HerdProtect always get stuck in the middle of scanning the "Program Data" folder?

Hey,whenever I run a scan with Herd Protect (already tried several versions both portable and installed), it gets stuck in the same phase of the scan: "Scanning Criticals", scanning the folder "C:\ProgramData\Anwednungsdaten\..." N.B. "Anwendungsdateien" is just the German localised name for...
Asked Dec 27 '14 at 16:09
 
1
Votes
2
Answers

Can techs use herdProtect?

Hey - I saw in your TOS it says:"Unless otherwise specified, these Services are for your personal and non-commercial use."If I'm running a computer repair shop, can I use herdProtect on a client's machine to remove malware from their system?Thanks,Ian
        
Asked Dec 23 '14 at 11:29
 
0
Votes
1
Answers

Why was LinkSwift not detected

I have used "Process Hacker" to deactivate does this mean I must reactivate "LinkSwift" in order for herdPrtect to detect it?
Asked Dec 22 '14 at 14:10
 
0
Votes
4
Answers

68 Anti-Malware Engines

Is there a listing of these 68?
Asked Dec 22 '14 at 6:48
 
0
Votes
1
Answers

Camui Changes

My computer keeps prompting me to allow it to make chanes to my hard drive for Camui. When I research it on the web the only site that has any info is this one. Do I allow or how do I stop it from requesting.
  
Asked Dec 20 '14 at 11:41
 
0
Votes
6
Answers

How do I get rid of "Browser Champion" adware ?

I've used herd Protect since I downloaded some Adware some months ago. At least 4 different times,4 different types of Ad-ware. Every time herdProtect has take'in  care of it.But this one, Op "Browser Champion" ad-ware,it could not find or just plain remove it ! What do I do? Do you have...
Asked Dec 19 '14 at 19:20